“An excellent experience on all levels.“
Sherry, Brunswick, GA
"A truly fine timepiece is attractive, easy-to-use and accessible. An exceptional online store is the same."
Donald Geib President/Founder WatchCases.comWatchCases.com a real store run by real people in America. In business since 2002. Guaranteed products and 30 day returns, and we will match any price. Why shop else where? Buy from us today. Click video below and here me (Donald) talk about our business.
All online order information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protocol.
We are located on the East Coast in beautiful historical Charlottesville Virginia, home of the University of Virginia and of course the former President, Thomas Jefferson, and many other important personalities and institutions, including the foremost Watch Winder and Watch Storage Experts in the World, namely WatchCases.com.
WatchCases.com is now also available in
a mobile format. Just go to watchcases.com and it will redirect you automatically to m.watchcases.com. You may even try m.watchcases.com. on your standard computer you might prefer the format.
#1 USA based online watch winder and watch storage retail store. Yes we do ship to select international countries. Add to cart and use country drop down to see where we will ship. Allow 3 weeks or more delivery due to import/export customs delays which we have no control over.
Buy with confidence from WatchCases.com! FAQ's. Our Return Policy . 30 day return window for returning like new unused items.
A note on Shipping charges. We have Free Shipping available for orders reaching a minimum purchase level, but you must choose the Free Shipping Method it will either give free shipping or give you a discounted shipping amount less than regular calculated ground shipping if your order does not qualify with the minimum purchase amount.
We are a small business, we are not a huge factory store, nor are we a large retail distribution outlet like SharperImage or Lands' End. We are a small company and as a result we can usually provide better service than a large faceless giant retailer. We are not perfect, but we always promise our best service if there is ever a problem or concern we will put forth the effort to contact you the same work day we find out about the problem, not weeks later, after you call asking about your product.
We have spent considerable time and effort to make our online interface attractive and user friendly. However, in the event you have difficulty our toll free number is clearly posted on nearly every page. Please call us with questions. We offer fully insured ground shipping and fair rates on express and overnight shipping. Shipping prices are clearly posted on the order form before you send your order no surprises. (Please see FAQ page shipping section for complete details or call us should you wish to discuss.)
My philosophy was simple when I started WatchCases.com: I wanted to offer the public a safe, user-friendly, professional online retail store for the world's finest pen, watch and pocket watch cases and winders. I wanted a store that a customer could be as proud of as an owner. Therefore I made it a point to address the seven most common complaints people have with online stores and give customers a truly pleasant shopping experience. The seven most common complaints about online watch stores.
1. Bad customer service, not accessible.
2. Slow Processing (2-3 weeks). 3. Short Return Periods. 4. Hard to Use Websites. 5. Bad Pictures/Descriptions of items.
6. Security Concerns. 7. Poor Products.
1.) Available Toll-Free Number.
2.) Same Day Processing available.
3.) 30 day Money Back Guarantee.
4.) An Attractive, Elegant, Easy-To-Use Website.
5.) Clear, multiple-angled Product Photographs.
6.) Exceptional Security. 128 bit encryption and Hacker-Safe Certified Site
7.) We offer only the finest products.
Finally: We promise you our best service!
We will never sell any information we collect about you and we will not solicit you for additional sales unless you specifically request to join our newsletter. We hate telemarketers and spammers and do not wish to contribute to that problem.
We also want to insure the online security of legitimate Internet retail. We have spent considerably to assure the consumer of our legitimacy and also to protect you.
In addition we have our store Hosted by Yahoo! Stores. Why? Well, granted Yahoo! is an extremely expensive Hosting service, however the security they provide in our opinion is second to none. Do not be fooled by companies with less secure Hosting. We value your security and do not wish to put you at risk with a single online purchase! Hacker Safe certification is also an expensive certification to maintain, our accountant tells us to drop it. We feel otherwise. Your security is worth it to us.
For the individual who holds a single, treasured heirloom close to their heart or for the most avid collector of hundreds of timepieces or writing instruments, WatchCases.com was built to offer customers the greatest thing they desire for their watches and pens- superb protection and the greatest thing they desire for themselves- superb customer service. Our weekend travel cases, large standing units and basic cases will keep the dust and scratches away with the quality, craftsmanship and style you demand. For automatic watches, we have selected the finest winders the world has to offer - ours will keep your watches wound and ready to wear with the correct time, date and other functions always in tact.
Remember, we are continually seeking the best in watch & pen cases and winders, so rest assured that at WatchCases.com you will only find the best. Remember also, whenever something is built that people will buy there is always someone, somewhere willing to sell it for less, someone who is willing to cut corners on service and selection, someone who is not always as trustworthy. Someone who will not stand behind the products they sell. We are not that someone! We are not a discount retailer. We sell at competitive prices, and we stand behind every product we sell. Guaranteed! We do not sell at the lowest price, and therefore we are not for everyone. Our customers are like us; they look at value, not simply price. Otherwise, they certainly would not be collecting fine watches! We want customers for life. We want satisfied customers for life, not just one quick sale! Please bookmark us and come back in time. Watch us grow with your watch collection.
We thank you for your interest in watches and in WatchCases.com. Should you have any questions, please e-mail or phone us. We would love to hear from you! After all, a truly fine timepiece is attractive... easy-to-use... accessible.
An excellent online store is the same.
Call or use our online
email form. We will answer during normal east coast business hours. 10AM-4PM EST.
We are confident that our products are top quality and invaluable to any watch owner. For that reason, we offer a money back guarantee. If you are not satisfied, for any reason, with any of the products you purchase here, simply contact us for return/exchange instructions. All returns must be via UPS insured and in "like new" condition with all packaging materials intact for a full refund less all shipping & handling charges . If the product is defective we will gladly exchange the item at no additional charge to you, we simply ask that you notify us promptly of any defective item(with in 24 hours). If the item is damaged and especially if the delivery box is damaged in any way you must notify both the delivery service and WatchCases.com via email or telephone immediately (with in 24 hours). Please save your shipping box & materials in the event of a return to make returns easier for you. We fully insure all items shipped to you at no additional charge to you. We sell Value, not simply price. See FAQ page for complete details.
We will meet or beat any legitimate retailers advertised price on items they have in stock. We strive to be competitive with legitimate retailers. You have 2 choices to get a "price match" 1.) Call us and give us your credit card and shipping information and before entering the order we will check on the price or 2.) Place the order online and in the comments tell us the price you want us to match and the site that offers the price. Details must match exactly and retailer must have item in stock today. Last years model will not get this years price and the site must actually stock the item and have inventory available to ship today. Your best guarantee that you are dealing with a legitimate retailer is price. Prices tend to be "close" for legitimate sellers and "too good to be true" for Frudulent Sites.